Why ADT monitored system provided by MHB for your home security?

The #1 security company in the world is making security systems more affordable. ADT helps protect more than 20 million homes & commercial customers around the world. ADT helps protect 98 percent of "Fortune 500" Companies and protects all the Banks, Government Offices and Airports in North America.

Don't Become a Statistic:

Did you know that victims of residential burglaries are 12 times more likely to be re-burglarized in the next month, according to a Canadian study? This is apart of a world-wide trend known as "repeat victimization"

1 out of every 5 homes will have a burglary, fire or carbon monoxide poisoning over the next 6 years.**

9 out of 10 convicted burglars agreed that they would avoid a house protected by an alarm system.**

An ADT monitored system makes your home 3 times less likely to be burglarized.**

Fire kills more Canadians than all natural disasters combined.**

1 out of every 3 homes will have a medical emergency this year.**

** Stats Canada


Real Life Stories

You hope nothing bad will ever happen to your home or family. But if it does, it's good to know ADT is on the job, ready to mobilize the help you need without delay. Find out how ADT monitoring services helped each of these ADT customers* below.

*Names have been changed in the interests of privacy.

Heather Cates
At approximately 11:30 p.m. on a February evening, the Customer Monitoring Center received an alarm transmission from the residence of Heather Cates. Following notification of the proper authorities, ADT's swing shift associate called the premises and inquired as to the reason for the medical alarm signal.

ADT Associate: Are you OK?
Ms. Cates: I'm holding on. I'm nine months pregnant with my third baby and my water just broke!

Immediately, the ADT associate began to solicit additional information from Ms. Cates in order to update the medical team heading to her home, while at the same time making sure that this mother-to-be remained calm. Staying on the phone line, the ADT associate was conscientious enough to enlist the support of an outbound teammate who was able to relay crucial information until the paramedics arrived. The paramedics provided verbal confirmation that Ms. Cates was stable and ready to be transported to the hospital.

Mike Edwards
Mike Edwards returned to his home after work and began preparing dinner. As the food cooked, Mike went into another room to relax and fell sound asleep. A fire broke out, activating the heat sensor in his kitchen. This immediately sent a signal to an ADT Customer Monitoring Center. Within seconds the local fire department was notified.

As the firefighters sped to the house, an ADT associate called Mr. Edwards' wife at work. She said that her husband was indeed home, but that the door was likely dead bolted. Firefighters did, indeed, have to break down the door and paramedics found Mr. Edwards lying near the door, overcome by the thick smoke. They dragged his lifeless body from the burning house and promptly tried to revive him. After twice shocking him with electric paddles, they still could not detect any signs of life.

Finally, after a third try, they were able to bring him back to life. Weeks later Mr. Edwards stood in his charred home with his ADT salesperson, thinking about the ADT system that had only been installed four months earlier. He thanked the representative stating, "If it weren't for you insisting that I needed fire protection that went beyond the battery-type smoke detectors, I'd be dead right now. I'll never again be without an ADT system in my home."

Joe Jones
The ADT Customer Monitoring Center received a medical alarm transmission from the home of Joe Jones. Within six seconds, an ADT outbound associate took operator action on the signal, made careful note of account special instructions, and then promptly notified the proper authorities of the situation. The associate followed up with a call to Mr. Jones' residence where he spoke directly to the very concerned customer.

ADT Associate: Is everything okay?
Mr. Jones: No. I'm very short of breath! I don't know if I'm going to be alive or dead!

After informing Mr. Jones that help was on the way, the associate then offered to stay on the line with the gentleman until the paramedics arrived. In a dual effort to both calm the customer and solicit additional information pertinent to the event at hand, ADT's associate discovered Jones' desire to be taken to a hospital and his immediate need for oxygen. Following proper procedure, the ADT call center representative then made a follow-up call to the city fire department to provide this critical additional information.

Mary Brown
With her husband John lying prone on the floor from a fall, Mary Brown signaled the ADT Customer Monitoring Center for help. Following an expeditious notification of the appropriate medical agency, swing shift team member continued standard operating procedure and phoned the premises. A very distraught Mrs. Brown answered the phone wondering when medical assistance would arrive.

The ADT monitoring associate first attempted to calm Mrs. Brown, assuring her that an ambulance was en route to their residence. The associate then went on to ask a variety of questions that would afford ADT the opportunity to provide an in-depth update and disclose pertinent information regarding the gentleman's medical history to paramedics upon their arrival. As a result of thorough probing, the associate was able to notify the medical response team of Mr. Brown's respiratory condition at the time and alert them that the 76-year-old patient had experienced prior bouts with kidney disease and strokes.


By: Michelle
Posted: 4/11/2013 10:20:25 PM

I just wanted to thank you guys for sending Police to protect my daughter. I purchased your system 2 years ago and last week when my 9 year old daughter was home alone during the day time. She saw a guy trying to break-in from our patio door. My daughter got scared and ran towards the keypad. She pressed the Police panic button on the keypad. Siren went off and intruder left without entering my house. ADT sent Police and Police arrived in 3 minutes. ADT also notified me at my work. I got home after 20 minutes and when I arrived at my home, I saw Police officer were waiting for me. I thank you so much for quickly sending Police to protect my daughter.


By: Mrs. Smith
Posted: 3/4/2011 3:42:13 PM

I recently switched from Other Toronto Alarm Company to ADT through MHB Security because of an incident that happened to me. I had called Other Toronto Alarm Company to change my patio door sensor when it had stopped working. They did not come to fix it. In the meantime a robber had burglarized my home from that same patio door that was not protected! This was ridiculous, I had to call Other Toronto Alarm Company again and they wanted to come after 6 days to fix it and on top of that charge me for it. I was willing to pay for faster service but they could not provide me peace of mind until after 6 days. I decided I had to go with a better company with better and faster services, so I chose MHB Security. I got my system professionally designed by one of their security consultants and installed the very next day. Now I feel much more safe and secure with a company that represents the best name in security systems. My home is monitored by ADT...the same company that monitors my bank!

Pros :
Cons :

By: Larry
Posted: 2/18/2010 3:36:51

My house was broken into a couple of weeks ago, and like others, that's when I decided that I needed a home security system. I called Other Toronto Alarm Company but unfortunately they wanted me to sign up without even sending anyone over to show me exactly the type of equipment I was getting. I also thought about ADT corporate and called them. A sales rep came and I was able to get a lot of information, but he was charging me for the installation and I knew, ADT dealers offer free installation so I called MHB Security at 1-888-808-9642, they are local ADT authorized dealership with over 15 locations in Ontario. The security manager was really helpful and so knowledgeable. He really knew what he was talking about. I mean experience spoke through that person, I saved lot of money, I just wanted to say thanks to MHB Security for sending someone who actually knew what he was talking about and helped protect my home and family. I highly recommend MHB Security for ADT system.


By: Singh
Posted: 2/10/2009 5:36:34 PM

I had a system with Other Toronto Alarm Company for a couple of years. I was so appauled by the service after suffering with them for 3 years. It took them forever to come out just to fix my non-working door contact. Half of the time, their system never worked. I was also getting my kitchen remodeled and the contractor was able to disarm the Other Toronto Alarm Company system just by pressing the redial button on my phone. This is when I decided to change my security provider and I phoned MHB Security, for my ADT system. Their Sales Consultant and installer were very professional. I would highly recommend MHB Security for an ADT system because through them you can save a lot of money and get the same ADT protection. Great work MHB Security.


By: Chopra
Posted: 1/15/2008 3:02:52 PM

By far, MHB Security is the only company that I met with, whose security consultant knew everything in so much detail...I was astounded. He designed the best security system for my family, which was my main concern. I also was also able to get a free motion sensor because my house was prewired and in a new development area. Thanks to the gentleman from me and my family


By: Prem
Posted: 1/14/2008 8:50:30 PM

I was referred to MHB Security for an ADT system, MHB's Security Manager arrived to asses the situation, came up with an affordable plan for me. I signed an agreement, and the next day a technician arrived and installed the alarm. He then made sure I understood how to arm and disarm the system. I was also given easy to follow step-by-step instructions. They do want to make sure you understand the system.


By: alb123
Posted: 1/12/2008 12:15:38 AM

I have had a ADT system through MHB Security for over 10 years and have had several upgrades as technology gets smarter because I love the newer look of keypads etc..... Through-out this time period I have been very pleased with the reliability of my home security system for ADT. If a issue did ever a rise ADT took care of it in a timely and not costly fashion. Thanks for protecting my Family and assets for so many years. Keep up the great job you do as well in help protecting our nation.

Pros: Keep up the great job you do as well in help protecting our nation.

By: Nadia
Posted: 1/12/2008 12:10:49 AM

Great company, good service. I am glad, I chose MHB for my ADT® monitored system. I feel secure in my home. Keep up the good work! Thanks MHB."

Pros: I feel secure in my home. Keep up the good work! Thanks MHB."

SAVED $1,400
By: Diana
Posted: 1/12/2008 12:04:55 AM

"I just got my system installed today. The Sales Professional that came to my house, was very professional, I signed up with him on the appointment day and saved $1,400. He designed the perfect system for my family. Installer was very professional too. I will definitely recommend MHB for an ADT® monitored system.

Pros: I will definitely recommend MHB for an ADT® monitored system.

By: Ingrid
Posted: 1/11/2008 11:53:26 PM

Hi all. Just wanted to let it be known out there that MHB Security gives $100 as a referral reward per installed system. I provided them with 3 referrals and I received $300 in total from MHB Security once my referrals had their security system installed. The guy who booked my appointment, Jay, was polite and helpful in making me understand exactly what I would be getting in the security system package. I'm glad I picked MHB Security..,the $300 don't hurt either! :)


By: Paul
Posted: 1/11/2008 11:33:04 PM

I had my security system installed by MHB Security 2 years ago. Just last month I had a problem with my motion sensor. I was quickly able to get a hold of a customer service rep at MHB to come fix the problem. An Installer was sent the very next day to check the motion sensor and was able to diagnose the problem. After a couple of minutes everything was back to normal. Thanks MHB for providing such quick service.


By: Mrs. Patel
Posted: 4/3/2007 10:54:06 PM

I just had my ADT security system installed by MHB Security and the installers did such a great job. I was very happy with the sales person, Hamid Baig, who created a customized solution for my home. Thanks a lot! I bly recommend MHB Security if you are looking for a security system. The also have a referral program so you can get $100 for every person that comes through you and signs up as a new customer. Great job MHB Security!


By: Jackie
Posted: 3/28/2007 12:50:26 AM

We are very satisfied with MHB Security. The staff was very helpful and the installation was done very professionally. I highly recommend MHB Security to those who are looking for a great alarm system with the most reputable name in the industry, ADT.

Customer names have been changed in order to keep their privacy

ADT Security Canada Dealer - MHB Security Services Inc.
One Yonge Street Toronto, Ontario M5E 1W7 CA
Phone: 1-888-808-9642 Website: https://mhbsecurity.com/promo.html